The Transactions tab provides you with a detailed overview of all voucher purchases.
View all voucher transactions
To view all voucher transactions data, follow the steps below:
Click Transactions on the left hand side.
Filter the date using the calendar tool.
View transactions as either All Vouchers, Redeemed Vouchers or Expired Vouchers.
Clicking into each transaction shows you further details such as the voucher code, recipient, status, validity, remaining value and customer information.
Clicking into a transaction also gives you the options to:
Redeem - Manually redeem the voucher by entering the redemption value and any redemption details.
Resend - This will resend the voucher to the recipients email address.
Refund - This will automatically issue a refund to the purchaser.
Revoke - The voucher will no longer be redeemable and no refund will be issued to the customer.
Edit - Amend the voucher message, recipient name, recipient email address or expiry date of the voucher.
Download/Print - Download the voucher into a PDF file or print voucher.
Download all voucher transactions
Click Transactions on the left hand side.
Filter the date using the calendar tool.
Click the CSV button in the top right of the page.
View an individual voucher transaction
Click Vouchers on the left hand side.
Select the voucher that you want to view the transactions for.
From the voucher drop-down list on the left hand side, click into the Transactions tab.
Filter the date using the calendar tool at the top of the page.
Download an individual voucher transaction
Click Vouchers on the left hand side.
Select the voucher that you want to view the transactions for.
From the voucher drop-down list on the left hand side, click into the Transactions tab.
Filter the date using the calendar tool at the top of the page.
Click the CSV button in the top right of the page.