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Create a gift voucher

Steps to create a gift vouchers and apply voucher settings.

Kate Thelwell avatar
Written by Kate Thelwell
Updated over 2 weeks ago

Using Access Soda, you can create various gift vouchers for your brand as another means to generate revenue.

To get started, follow the below steps:

  1. Access your account.

    • If you are an Access Collins customer, you will be able to access your account by logging into Access Soda.

    • If you are not an Access Collins customer, please contact [email protected] so we can create your brand.

  2. Once you are within your Access Soda brand dashboard, click Add Voucher at the top left of your admin to begin creating your voucher.

The gift voucher setup form has four stages:

  • Voucher settings: General voucher settings, more details are below.

  • Images: Add images to appear on the voucher purchase confirmation email and within the voucher widget.

  • Email Addresses: Add a contact email to be shown on confirmation emails and set up an email to receive voucher sales notifications. These settings will override settings that are applied at brand level.

  • DesignMyNight Listing: Publish voucher to DesignMyNight voucher guide and link the voucher to your DesignMyNight events, event brand pages and venue pages.


Voucher settings

The first section you are taken to when creating your voucher is the Voucher Settings tab. See below for a breakdown of the various features:

  • Product Group: Assign the voucher to a previously created product group, or add a new one.

  • Title: Give your voucher a name.

  • Status: If you are not quite ready for the voucher to go live, then set it to Hidden, otherwise select Live. You can change this at anytime.

  • Summary Description: A short and snappy description of the voucher, to appear in the voucher booking widget.

  • Full Description: Provide detailed description of event/venue to help up-sell the voucher to customers.

  • Type of Voucher: Select whether the voucher is an Experience voucher or a Monetary voucher. Please note this cannot be changed after the voucher has been created. See below for important information regarding Experience and Monetary vouchers.

  • Display VAT: Choose to display the VAT/GST on the voucher confirmation and checkout.

  • On Sale From: Set a date for the voucher to be available for purchase.

  • On Sale Until: If you wish the voucher to only be available for a limited time, then choose a On Sale Until date.

  • Quantity Available: Set a maximum number of vouchers available for sale. Leave empty to have no limit on the number of vouchers sold.

  • Valid From: Select whether the voucher is valid from date of purchase or from a specific date.

  • Valid Until: Select whether the voucher is valid for a certain time from the date of purchase or a specific date.

  • Key Rules: Summarise any key rules of use within 100 characters, this will be displayed on the e-voucher.

  • Terms and Conditions: Add more information to the Terms and Conditions if required. These will appear in small print on the voucher issued to the gift recipient.

  • Redemption Instructions: Detail in clear instructions how guests can redeem their voucher. These will appear on the gift voucher received by the recipient.


Experience or Monetary vouchers

There are two types of gift vouchers which can be created; experience vouchers and monetary vouchers.

Experience Vouchers

The customer is purchasing a voucher for an experience such as 'Afternoon Tea'. Experience vouchers have one set price and can be redeemed only once.

Experiences vouchers can be set up to be redeemed against tickets in the Access Tonic checkout.

⚠️ Important: To successfully redeem the voucher, the price point of the ticket and voucher need to match exactly. If the voucher value is higher or lower than the ticket price, the voucher will not work.

In the case that the customer would like to redeem multiple Soda vouchers against multiple tickets, this should be done in multiple transactions such as purchasing one ticket with one voucher and then repeat the process.

Monetary Vouchers

Rather than being purchased for a specific experience, monetary vouchers allow customers to purchase a £ value which can be redeemed against an event or in the venue. For example; £50 voucher towards food and drink.

Monetary vouchers can be set up to be purchased in multiple values, eg. £15, £20, £50 and redeemed once or up to value.

Monetary vouchers can be redeemed in the Access Tonic checkout against tickets of any value. If the total cost of the ticket is covered by the cost of voucher, the booking fee is automatically removed from the Access Tonic checkout. If the value of the voucher does not cover the full cost of the ticket, the voucher can still be redeemed against the cost of the tickets, but the booking fee will still be charged.



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