When issuing a free voucher, no money is being taken through Access Soda but the customer is sent a valid voucher which can be used in the same way as a paid-for voucher. You will not be charged any commission on free vouchers.
There are three types of free vouchers that you can issue:
Free Voucher: Customer is being issued a complimentary voucher.
Offline Voucher: The voucher has been paid for through another source such as in venue.
Ticket/Booking Purchase Exchange: Customer is being offered a voucher in exchange for their E-ticket or Booking.
Follow the steps below to successfully issue a voucher in Access Soda:
Log into your Access Soda account, then click Vouchers.
Select the voucher you wish to issue.
A new set of tabs will have appeared in the left-hand list, select Issue Vouchers.
Choose Payment type from the drop-down menu.
Enter Venue/Event information, or name of the person who purchased the voucher in venue, in the Purchaser name and Purchaser Email fields.
Enter Recipient name and select whether the voucher should be emailed to them.
Leave a message to appear on the recipients PDF e-voucher within the Voucher message field.
Select the Voucher Value - this will pull values applied within Voucher Settings.
Issue Vouchers.
Once issued, the voucher will appear within the Transactions tab and will detail the selected payment type, either free or offline payment and voucher value.