Daily support
The Access Soda support team are available Monday - Friday 9am to 5pm. For assistance during this time, you can use the following resources to contact the team:
Use the Access Soda Digital Assistant, located at the bottom right of the Access Soda admin, for instant help 24/7.
Contact us on [email protected].
Call the team on +44 151 453 4022
Out of hours support
Use the Access Soda Digital Assistant to get instant answers to our most frequently asked questions.
For any urgent out of hours weekend/bank holiday support, please contact this number by text 07521400749. This will notify the relevant team members to raise urgent issues to engineering team. Any non-urgent issues will be responded to during working hours.